Noise in the home and neighbourhood
Haus- und Nachbarschaftslärm
Machine translation of the German page, 2026-09-15. The German original is binding.
Household and Neighbourhood Noise (Haus- und Nachbarschaftslärm)
General information
Household and neighbourhood noise is what is known as behaviour-related noise, since it is caused directly by human behaviour. This includes, besides loud conversations, playing musical instruments or singing (Hausmusik, music-making at home) and playing loud music through audio equipment. Noise from animals is generally also classed as household and neighbourhood noise. In the interest of a good neighbourly relationship, a conversation with the person causing the noise can often provide a quick remedy and avoid conflict. Likewise, the landlord or the responsible property management company should be informed about the noise disturbances. The Schiedsperson (mediator) responsible for the relevant residential area can also help settle the matter.
You also have the option, during the office hours of the Ordnungsämter (public order offices), of calling on the staff of the Allgemeiner Ordnungsdienst (AOD, general public order service) for help with noise disturbances, and at night and on Sundays and public holidays, the police of the responsible precinct (Abschnitt). This allows the responding officers to restore quiet and, if necessary, file a report against the person causing the noise.
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• no requirements
Documents you need
• Report
No documents required
Fees
none
Legal basis
• Landes-Immissionsschutzgesetz Berlin (Berlin State Immission Control Act) <http://gesetze.berlin.de/?typ=reference&y=100&g=BlnLImSchG>
Processing time
4 weeks
Further information
Environmental Portal www.berlin.de/umwelt/
Who is responsible
This service can be used at the locally responsible Ordnungsamt (public order office).
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Bezirksamt Charlottenburg-Wilmersdorf
- Ordnungsamt Charlottenburg-Wilmersdorf
- Bezirksamt Friedrichshain-Kreuzberg
- Ordnungsamt Friedrichshain-Kreuzberg
- Bezirksamt Lichtenberg
- Ordnungsamt Lichtenberg
- Bezirksamt Marzahn-Hellersdorf
- Ordnungsamt/Zentrale Anlauf- und Beratungsstelle Marzahn-Hellersdorf
- Bezirksamt Mitte
- Ordnungsamt Mitte - Zentrale Anlauf- und Beratungsstelle
- Bezirksamt Neukölln
- Ordnungsamt Neukölln - Zentrale Anlauf - und Beratungsstelle
- Bezirksamt Pankow
- Ordnungsamt - ZAB
- Bezirksamt Reinickendorf
- Ordnungsamt Reinickendorf
- Ordnungsamt Reinickendorf - Ordnungswidrigkeiten und Straßenreinigung
- Bezirksamt Spandau
- Ordnungsamt Spandau - Ordnungsaufgaben
- Bezirksamt Steglitz-Zehlendorf
- Ordnungsamt Steglitz-Zehlendorf
- Bezirksamt Tempelhof-Schöneberg
- Ordnungsamt
- Bezirksamt Treptow-Köpenick
- Ordnungsamt Treptow-Köpenick / Zentrale Anlauf- und Beratungsstelle
Original
Service number 121925 · same path as the original: service.berlin.de/dienstleistung/121925/