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  4. Lost Property (Fundsachen) - Getting Back Lost Items

Lost Property (Fundsachen) - Getting Back Lost Items

Fundsachen - Verlorene Sachen zurückbekommen
Machine translation of the German page, 2026-09-15. The German original is binding.
If you have lost something, it may have been handed in. In that case you can collect the lost item from the Fundbüro (lost property office). You can find out whether your item is at the Fundbüro online, in person at the Fundbüro, or by phone. Tip: Try more than once When an item is found, it can take several days to arrive at the Fundbüro. If you don't get your item back the first time, try again a few days later. Where else can you look? • If you lost the item on a bus, tram, U-Bahn (underground), S-Bahn (suburban train), or another means of public transport, please contact BVG (Berlin public transport operator) or Deutsche Bahn (see "Further information"). • If you lost the item at a public authority, please contact that authority directly. • If you have lost an animal, please contact the Tierheim (animal shelter) (see "Further information"). Have you found something? You can hand in found items at a Bürgeramt (citizens' office) or at the Fundbüro, for example (see "Further information").

Book an appointment

Book an appointment (service.berlin.de)

Requirements

• Your item You have lost the item, or you are, for example, its owner. • Item was handed in to us The Fundbüro (lost property office) holds only items that were handed in to the police, a Bürgeramt (citizens' office), or directly to the Fundbüro. Destroyed items and items that were deliberately disposed of (for example, furniture) do not come to the Fundbüro. • After 6 months: item has not yet been auctioned If it has already been 6 months since the item was handed in to us, it may have been auctioned. In that case, you can no longer get the item back from us.

Documents you need

• Proof that the item is yours for example through • a purchase receipt, • for electronic devices: serial number or IMEI number, • for keys: a spare key. • Your identity document (if not lost) for example your Personalausweis (identity card) or your passport If you would like to collect a lost identity document, you do not need to show identification. • If represented: power of attorney and identity document of the representative If someone else collects the item for you: • written power of attorney, • identity document of the person collecting the item, • a copy of your identity document (if not lost)

Fees

The fee for processing and storing the found item depends on the value of the item (see "Rechtsgrundlage" [legal basis]). • none: for a Personalausweis (identity card) or passport • none: if the item is worth 10.00 euros or less • 3.00 euros: for driving licenses, certificates, bank cards, savings books, other papers • 5.00 to 50.00 euros: if the item is worth 50.00 to 500.00 euros or less (tiered) • 10 percent of the value: if the item is worth more than 500 euros Finderlohn (finder's reward) and expenses (possible)

Legal basis

• German Civil Code (Bürgerliches Gesetzbuch, BGB), §§ 965-977 www.gesetze-im-internet.de/bgb/BJNR001950896.html#BJNR001950 • Annex to the General Law on Security and Order Berlin (Allgemeines Sicherheits- und Ordnungsgesetz Berlin, ASOG Bln – schedule of responsibilities/Zuständigkeitskatalog), No. 22c gesetze.berlin.de/bsbe/document/jlr-ASOGBE2006V32Anlage-Nr22 • Berlin Administrative Fees Ordinance (Verwaltungsgebührenordnung Berlin), tariff item 9207 www.berlin.de/ba-tempelhof-schoeneberg/politik-und-verwaltun

Processing time

• 30 minutes • It can take several days for an item that has been handed in to arrive at the Fundbüro (lost property office).

Further information

• Zentrales Fundbüro Berlin (Central Lost Property Office Berlin) www.berlin.de/ba-tempelhof-schoeneberg/politik-und-verwaltun • Lost property office of the BVG (Berlin public transport company) www.bvg.de/de/service-und-kontakt/fundbuero • Lost property office of Deutsche Bahn, S-Bahn and regional trains www.bahn.de/service/ueber-uns/fundservice • Found animals tierschutz-berlin.de/ • Items found on the BER airport premises ber.berlin-airport.de/de/cafes-shops-service/sgs-poi/515-fun • Items found on the Schönefeld airport premises ber.berlin-airport.de/de/cafes-shops-service/sgs-poi/515-fun • Items found in Deutsche Post mailboxes www.deutschepost.de/de/hilfe-kundenservice.html • Hand in found property service.berlin.de/dienstleistung/121543/

Who is responsible

• Zentrales Fundbüro Berlin (Central Lost Property Office) (see "Bezirksamt Tempelhof-Schöneberg" [Tempelhof-Schöneberg District Office]) • If the Central Lost Property Office is difficult for you to reach, for example because of your age or a disability, we can also have your item ready for collection at one of the following Bürgerämter (citizens' offices). Please contact us, for example by telephone.

Responsible for you

Choose a location; the appointment itself is booked on the original page.

Original

German original

Service number 324328 · same path as the original: service.berlin.de/dienstleistung/324328/