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  4. Help in case of impending or already occurred homelessness

Help in case of impending or already occurred homelessness

Hilfe bei drohender oder bereits eingetretener Wohnungslosigkeit
Machine translation of the German page, 2026-09-15. The German original is binding.
You can get help, • if you are at risk of losing your home, or • if you no longer have a home or other place to live. This is how we can help you: • arranging accommodation, • advice and assistance with renting appropriate housing again (for example, providing the rental deposit as a loan), • support and advice on debt (in particular rent and energy debts).

Book an appointment

Book an appointment (service.berlin.de)

Requirements

• Homelessness or imminent loss of housing You have no housing or you will lose your housing soon if you do not receive help.

Documents you need

• Application for social assistance (Sozialhilfe) with enclosures • Identity document for example identity card (Personalausweis), passport, residence permit (Aufenthaltstitel) • Proof of your last residence for example identity card or registration certificate (Meldebescheinigung) • Proof of existing income for example • Pay slips • Notices, for example from the employment office (Arbeitsamt), job center (Jobcenter), social welfare office (Sozialamt), State Office for Refugee Affairs (Landesamt für Flüchtlingsangelegenheiten), health insurance fund (Krankenkasse), pension provider (Rententräger) • Proof of existing assets for example: • Bank statements • Valuables (car, jewelry and similar items) • Building society savings contracts (Bausparverträge) • Life insurance policies, private pension insurance • Proof of existing debts for example: • Bank statements • Payment reminders • Installment payment agreements • Rental agreement and existing documents relating to the apartment for example: • Letters about changes to the rent • Rent account statement • Payment reminders • Termination notice • Notification of the eviction lawsuit • Notification of the forced eviction • Payment reminders from the energy supplier • Notification from the energy supplier that the electricity will be cut off • Additional documents may sometimes be required. Please inquire with the responsible authority (zuständige Behörde) in good time.

Forms

• Antrag auf Sozialhilfe (application for social assistance) www.berlin.de/formularverzeichnis/?formular=/soziales/soz/so • Anlage 1 (Annex 1) on maintenance (Unterhalt) www.berlin.de/formularverzeichnis/?formular=/soziales/soz/so • Anlage 2 (Annex 2) for foreign nationals www.berlin.de/formularverzeichnis/?formular=/soziales/soz/so • Anlage 3 (Annex 3) on real estate assets (Grundvermögen) www.berlin.de/formularverzeichnis/?formular=/soziales/soz/so • Anlage 6 (Annex 6) on rent arrears (Mietschulden) www.berlin.de/formularverzeichnis/?formular=/soziales/soz/so

Fees

none

Legal basis

• Sozialgesetzbuch Zweites Buch (SGB II, Social Code Book Two) www.gesetze-im-internet.de/sgb_2/index.html#BJNR295500003BJN • Sozialgesetzbuch Zwölftes Buch (SGB XII, Social Code Book Twelve) www.gesetze-im-internet.de/sgb_12/ • Allgemeines Sicherheits- und Ordnungsgesetz (ASOG Berlin, General Law on Public Safety and Order) <https://gesetze.berlin.de/jportal/?quelle=jlink&query=ASOG+BE&psml=bsbeprod.psml&max=true&aiz=true> • Ausführungsvorschriften zur Gewährung von Leistungen gemäß § 22 SGB II und §§ 35 und 36 SGB XII (AV-Wohnen, Implementing Regulations on the Granting of Benefits under Section 22 SGB II and Sections 35 and 36 SGB XII) sozialrecht.berlin.de/kategorie/ausfuehrungsvorschriften/av- • Ausführungsvorschriften über die örtliche Zuständigkeit für die Leistungen der Sozialhilfe nach dem SGB XII (AV Zuständigkeit Soziales - AV ZustSoz, Implementing Regulations on Local Responsibility for Social Assistance Benefits under SGB XII) sozialrecht.berlin.de/kategorie/ausfuehrungsvorschriften/av-

Further information

• Information for homeless people and people at risk of homelessness (SenASGIVA) www.berlin.de/sen/soziales/besondere-lebenssituationen/wohnu • Information on responsibility (Zuständigkeit) when there is no place of residence in Berlin (SenASGIVA) www.berlin.de/sen/soziales/soziale-sicherung/sozialhilfe/zus • Berliner Kältehilfe (Berlin cold-weather assistance) kaeltehilfe-berlin.de/ • Information from the Bundesarbeitsgemeinschaft Wohnungslosenhilfe (Federal Working Group on Homelessness Assistance) www.bagw.de/

Who is responsible

As a rule, the Amt für Soziales (social welfare office) responsible is the one in whose district the person seeking assistance lives. Special rules apply to persons with no fixed residence or registration address in Berlin (see "Ausführungsvorschriften über die örtliche Zuständigkeit für die Leistungen der Sozialhilfe nach dem SGB XII (AV Zuständigkeit Soziales - AV ZustSoz)" [Administrative Regulations on Local Responsibility for Social Assistance Benefits under SGB XII] under the "Rechtsgrundlagen" (legal basis) section). Persons without a residence permit or in an ongoing asylum procedure should contact the Landesamt für Flüchtlingsangelegenheiten (State Office for Refugee Affairs).

Responsible for you

Choose a location; the appointment itself is booked on the original page.

Original

German original

Service number 324485 · same path as the original: service.berlin.de/dienstleistung/324485/