Noise complaints from restaurants/bars
Gaststättenlärm
Machine translation of the German page, 2026-09-15. The German original is binding.
The noise caused by the operation of Gaststätten (restaurants/pubs), including their outdoor seating areas (Schankvorgärten), and by the behavior of guests regularly leads to conflicts with residents. Fixed rules apply in the area of tension between the interests of restaurant operators and their guests on one side and residents' need for quiet on the other.
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• no requirements
Documents you need
• Complaint / report
with the following details:
Name and address of the restaurant/pub (Gaststätte); exact time(s) of the incident (date, time), type and nature of the noise disturbance (music, loud conversations among guests, doors slamming, etc.); name and address of further possible independent witnesses (not family members, relatives/acquaintances) who also perceived, or could have perceived, the noise reported for the stated time of the incident
Fees
none
Legal basis
• Landes-Immissionschutzgesetz Berlin (Berlin State Immission Control Act) <http://gesetze.berlin.de/?typ=reference&y=100&g=BlnLImSchG>
Processing time
4 weeks
Who is responsible
This service can be used at the Umwelt- und Naturschutzamt (Office for Environmental and Nature Conservation) at the locally responsible Bezirksamt (district office).
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Bezirksamt Charlottenburg-Wilmersdorf
- Ordnungsamt Charlottenburg-Wilmersdorf
- Bezirksamt Friedrichshain-Kreuzberg
- Bezirksamt Lichtenberg
- Umwelt- und Naturschutzamt
- Bezirksamt Marzahn-Hellersdorf
- Ordnungsamt/Zentrale Anlauf- und Beratungsstelle Marzahn-Hellersdorf
- Bezirksamt Mitte
- Bezirksamt Neukölln
- Bezirksamt Pankow
- Ordnungsamt - ZAB
- Umwelt- und Naturschutzamt
- Bezirksamt Reinickendorf
- Umwelt- und Naturschutzamt Reinickendorf
- Bezirksamt Spandau
- Bezirksamt Steglitz-Zehlendorf
- Ordnungsamt Steglitz-Zehlendorf
- Bezirksamt Tempelhof-Schöneberg
- Ordnungsamt
- Bezirksamt Treptow-Köpenick
Original
Service number 325893 · same path as the original: service.berlin.de/dienstleistung/325893/