BERLINEN
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  1. ServicePortal Berlin
  2. Services
  3. Auto und Verkehr
  4. Collect a towed vehicle

Collect a towed vehicle

Abgeschlepptes Fahrzeug abholen
Machine translation of the German page, 2026-09-15. The German original is binding.
Vehicles are towed and impounded to avert a danger to public safety and order, to secure ownership, or to secure evidence. To avoid further storage costs, the vehicle should be collected as soon as possible. Free scrapping by the Polizei Berlin (Berlin Police) can be requested in writing or in person on site. If your vehicle has been impounded, you can contact the Auskunfts- und Fahndungsstelle (Information and Search Office) of the Polizei Berlin by phone and ask for its new location.

Book an appointment

Book an appointment (service.berlin.de)

Requirements

• Your vehicle has been towed away and impounded • Call the Auskunfts- und Fahndungsstelle (information and search office): (030) 4664-709800 You can get information about relocated or impounded vehicles and about the vehicle's new location by phone from the Auskunfts- und Fahndungsstelle (information and search office). • Freigabebescheinigung (release certificate) For your vehicle to be handed over, the written release confirmation from the responsible police station or Staatsanwaltschaft (public prosecutor's office) must be on hand; it should be brought to the appointment (Termin). • Tow truck If your vehicle is unable to drive, or has been classified as unsafe to drive following a technical inspection, a suitable tow truck is required at your own expense.

Documents you need

• Proof of identity Personalausweis (identity card), passport, substitute identification documents for foreign nationals • Release notification The police station or public prosecutor's office handling the case will issue you a release certificate for the vehicle. This must be presented when collecting the vehicle.

Fees

• none: collection • Fees are incurred for the impounding of the vehicle; where these have accrued, they are charged separately or registered as part of the proceedings.

Legal basis

• Gesetz über Ordnungswidrigkeiten (OWiG, Act on Regulatory Offences) www.gesetze-im-internet.de/owig_1968/ • Strafprozessordnung (StPO, Code of Criminal Procedure) www.gesetze-im-internet.de/stpo/ • Allgemeines Sicherheits- und Ordnungsgesetz (ASOG Berlin, Berlin General Security and Public Order Act) <https://gesetze.berlin.de/jportal/?quelle=jlink&query=ASOG+BE&psml=bsbeprod.psml&max=true> • Polizeibenutzungsgebührenordnung (PolBenGebO, Police Fee Regulation for Use of Services) <https://gesetze.berlin.de/jportal/?quelle=jlink&query=PolEBenGebO+BE&psml=bsbeprod.psml&max=true>

Processing time

• 40 minutes: for picking up impounded vehicles in Biesdorf

Further information

• Kfz-Sicherstellung (vehicle impoundment) (Polizei Berlin, Berlin Police) www.berlin.de/polizei/aufgaben/bussgeldstelle/kfz-sicherstel

Who is responsible

Responsibility lies with the storage facility (Sicherstellungsbereich) where the vehicle is being held.

Responsible for you

Choose a location; the appointment itself is booked on the original page.

Original

German original

Service number 326423 · same path as the original: service.berlin.de/dienstleistung/326423/