Report a street lighting fault
Straßenbeleuchtung - Störung melden
Machine translation of the German page, 2026-09-15. The German original is binding.
You have the option to report defective or damaged street lights. Fault reports are processed by Stromnetz Berlin GmbH.
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• There is a fault with the street lighting
Documents you need
• Report a damaged street light
possible online
• Location of the fault
State the address where the street light is defective.
• Lamp number of the light pole
(if possible)
• Type of fault
(e.g. light out of order, light on during the day, etc.)
Fees
none
Legal basis
• none
Further information
• Public lighting in Berlin (Senate Department for Mobility, Transport, Climate Action and the Environment) www.berlin.de/sen/uvk/mobilitaet-und-verkehr/infrastruktur/o
• "Lichtstörung" (lighting fault) app (Stromnetz Berlin GmbH) www.stromnetz.berlin/technik-und-innovationen/stoerungsmanag
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Senatsverwaltung für Mobilität, Verkehr, Klimaschutz und Umwelt
- Stromnetz Berlin GmbH (BerlinLicht)
Original
Service number 326527 · same path as the original: service.berlin.de/dienstleistung/326527/