Winter maintenance service on sidewalks - Apply for exemption due to undue hardship
Winterdienst auf Gehwegen - Befreiung wegen unbilliger Härte beantragen
Machine translation of the German page, 2026-09-15. The German original is binding.
Exemption of the obligated adjoining resident from carrying out winter road clearance (Winterdienst) on pavements, e.g. the pavement is not used by pedestrians in winter
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• Exclusion of hazards
An exemption can only be granted if it is necessary to avoid undue hardship and, at the same time, any danger to pedestrian traffic is ruled out. No winter maintenance service (snow and ice clearance) is provided — not even as a substitute by third parties.
Documents you need
• Application for exemption from winter road-clearing duty (Winterdienst) due to undue hardship
The adjoining property owner must submit an informal written application. The application may also be submitted by email using the signature procedure.
Fees
• €50.00 to €2,500.00
The fee depends on the applied-for length of the property (Grundstückslänge). Rejection of the application is also subject to a fee.
Legal basis
• Straßenreinigungsgesetz (StrReinG, Street Cleaning Act) § 4 para. 5 gesetze.berlin.de/perma?j=StrReinG_BE_!_4
Processing time
4-6 weeks
Further information
• Information on Winterdienst (winter road clearance service) www.berlin.de/ba-lichtenberg/politik-und-verwaltung/behoerde
Who is responsible
Responsibility (Zuständigkeit) for issuing the permit is centralized in the State of Berlin and is exercised for all Berlin districts solely by the Bezirksamt Lichtenberg (Lichtenberg district office), through the Amt für Regionalisierte Ordnungsaufgaben (Office for Regionalized Regulatory Tasks).
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Bezirksamt Lichtenberg
- Amt für regionalisierte Ordnungsaufgaben
Original
Service number 326642 · same path as the original: service.berlin.de/dienstleistung/326642/