Schwerbehindertenausweis (severely disabled person's pass) - Apply for a replacement after loss
Schwerbehindertenausweis - Ersatzausstellung nach Verlust beantragen
Machine translation of the German page, 2026-09-15. The German original is binding.
If you have lost your Schwerbehindertenausweis (severely disabled person's ID card), you will be issued a new card (replacement issuance).
Procedure
• Apply for the replacement issuance of the Schwerbehindertenausweis (severely disabled person's ID card) if you have lost your card. You can do this online, by email, by post, or in person.
• Send the Versorgungsamt (welfare office) a photo/passport photo of yourself (it does not need to be biometric), unless you agreed to the storage of your photo during a previous issuance. You can upload your photo online, send it by email or post, or hand it in in person.
• The Versorgungsamt (welfare office) reviews your application.
• You receive a replacement Schwerbehindertenausweis (severely disabled person's ID card) - sent by post or issued in person.
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• You have lost your Schwerbehindertenausweis (severe disability ID)
• You live in Berlin
Documents you need
• Application for replacement issue of the Schwerbehindertenausweis (severe disability ID) after loss
You can submit the application online, by email, by post or in person.
• Current photo (from age 10)
• You must submit a new photo for the replacement issue unless you agreed to have your photo stored at an earlier issuance.
• You can upload your photo online, send it by email (in JPG, PNG, BMP formats), send it by post to the Versorgungsamt's (welfare office's) postal address (with name and case reference number) or hand it in in person.
Forms
• (Paper) application for a replacement severely disabled person's card (Schwerbehindertenausweis) after loss (declaration of loss) www.berlin.de/lageso/_assets/behinderung/schwerbehinderung-v
Fees
none
Legal basis
• Sozialgesetzbuch Neuntes Buch (Social Code Book Nine, SGB IX) www.gesetze-im-internet.de/sgb_9_2018/
• Schwerbehindertenausweisverordnung (Severely Disabled Person's ID Card Ordinance, SchwbAwV) § 6 www.gesetze-im-internet.de/schwbawv/__6.html
Processing time
• Up to 10 working days after the photo has been received.
• immediately: at the Kundencenter (customer center), the ID card can be handed over directly on site.
Further information
• Flyer "Answers to frequently asked questions on severe disability law" (Landesamt für Gesundheit und Soziales, State Office for Health and Social Affairs) www.berlin.de/lageso/_assets/behinderung/schwerbehinderung-v
Who is responsible
This service can only be used at the Versorgungsamt (welfare office).
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Landesamt für Gesundheit und Soziales (Lageso)
- Versorgungsamt - KundencenterSächsische Str. 28, 10707 Berlin
- Versorgungsamt - Kundencenter - Videosprechstunde
- Versorgungsamt - Sprechstunde für GehörloseSächsische Str. 28, 10707 Berlin
Original
Service number 326806 · same path as the original: service.berlin.de/dienstleistung/326806/