Claim damages - General case of damage
Schadensersatz geltend machen - Allgemeiner Schadensfall
Machine translation of the German page, 2026-09-15. The German original is binding.
Claims for damages against the Land Berlin (State of Berlin) arising from general incidents of damage caused by staff or facilities of the Senate departments (Senatsverwaltungen) and exceeding the amount of 200.00 euros can be asserted.
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• General damage case
Damage caused by staff or facilities of the Senatsverwaltungen (Senate Departments); in particular from official liability and in connection with deployments of the police and fire brigade.
• Compensation claim exceeds 200.00 euros
• Deadlines
The respective statutory deadlines and limitation periods apply.
Documents you need
• Report a claim
You can submit the claim report online or informally in writing by post.
• For online processing: the total size of your files must not exceed 30 MB. A single file may be no more than 20 MB.
• Personal data
• Who are you reporting a claim for?
• Contact details (name, address)
• Bank details
• Details of the damage (amount and party responsible)
• What is the (estimated) amount of the damage?
• Who caused the damage?
• How the damage occurred
• When did the damage occur?
• Where did the damage occur?
• Detailed description of the damage
• Evidence
Photos of the damage, expert reports, invoices, cost estimates and other documents relevant to the damage
• Please do not provide any sensitive data (e.g. medical reports).
Fees
none
Legal basis
• General Law on Public Security and Order (Allgemeines Sicherheits- und Ordnungsgesetz - ASOG Bln) §§ 59, 60, 61 gesetze.berlin.de/perma?j=ASOG_BE_!_59
• Civil Code (Bürgerliches Gesetzbuch - BGB) §§ 823 et seq. - Liability for damages www.gesetze-im-internet.de/bgb/__823.html
• Civil Code (Bürgerliches Gesetzbuch - BGB) § 839 - Liability for breach of official duty www.gesetze-im-internet.de/bgb/__839.html
• Basic Law for the Federal Republic of Germany (Grundgesetz - GG) Art. 34 www.gesetze-im-internet.de/gg/art_34.html
Processing time
depends on the individual case
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Senatsverwaltung für Finanzen
- Abteilung ZS – Zentraler Service
Original
Service number 328818 · same path as the original: service.berlin.de/dienstleistung/328818/