Immissionsschutz (protection against harmful environmental impacts) - File a complaint about a construction site
Immissionsschutz - Beschwerde über eine Baustelle einreichen
Machine translation of the German page, 2026-09-15. The German original is binding.
Current notices about this service
Longer processing time for applications
Due to a technical changeover, applications can currently be submitted but cannot be processed by the responsible authority.
We ask for your patience and understanding.
Book an appointment
Book an appointment (service.berlin.de)
Requirements
• Presence of a current significant immission (Immission – harmful environmental impact, e.g. noise or dust) from construction work at a building site
Documents you need
• Complaint about a significant, ongoing nuisance (Immission) caused by a construction site
Possible online or by phone.
Information hotline for construction site complaints:
• Monday to Friday, 9:00 am to 11:00 am
• Phone number: (030) 9025-2253
• Information about the construction site and the type of nuisance
The complaint should include the following information:
• Your name and address (anonymous complaints are also possible)
• If you are submitting the complaint on behalf of another person: a power of attorney (Vollmacht) with the name and address of the person on whose behalf you are acting
• If you can name witnesses for your complaint: name and address of the witness
• If you know the client/building owner (Bauherrin/Bauherr): their name and address
• If you know the company carrying out the construction work: its name and address, and if possible a contact for the person responsible on site during the construction work
• Address of the construction site
• Description of the nuisance (Immission): what exactly does the nuisance consist of?
• Date and time period of the nuisance
• Description of the work carried out and the machinery used
• Photos of the activity at the construction site (if available)
Fees
None
Legal basis
• Bundes-Immissionsschutzgesetz (BImSchG, Federal Immission Control Act) § 22 www.gesetze-im-internet.de/bimschg/__22.html
• Landes-Immissionschutzgesetz Berlin (LImSchG Bln, Berlin State Immission Control Act) § 2 gesetze.berlin.de/perma?j=ImSchG_BE_!_2
Further information
• Responsibilities for complaints about noise (Senatsverwaltung für Umwelt [Senate Department for the Environment]) www.berlin.de/sen/uvk/umwelt/laerm/informationen-zum-laermsc
• Construction noise brochure (Senatsverwaltung für Umwelt) www.berlin.de/sen/uvk/umwelt/laerm/baulaermbroschuere/
• Information on noise protection (Senatsverwaltung für Umwelt) www.berlin.de/sen/uvk/umwelt/laerm/
• Information on noise (Umweltportal Berlin [Berlin Environmental Portal]) www.berlin.de/umwelt/themen/laerm/
Who is responsible
Information hotline for construction site complaints
• Mondays to Fridays from 9:00 am to 11:00 am
• Telephone number: (030) 9025-2253
Responsible for you
Choose a location; the appointment itself is booked on the original page.
- Senatsverwaltung für Mobilität, Verkehr, Klimaschutz und Umwelt
- SenMVKU (Brückenstrasse 6)
Original
Service number 350887 · same path as the original: service.berlin.de/dienstleistung/350887/